Covington, KY · Northern Kentucky & Greater Cincinnati
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CLOUD ASSISTANCE

Cloud tools that work together.

Thoughtful setup, migration planning, and access configuration for Microsoft 365, Google Workspace, email, and cloud file collaboration.

Make your cloud tools work together.

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THE WORK IN CONTEXT

Cloud Assistance.

Cloud tools are most useful when the people who need a file can find it and the people who should not have access cannot open it. We help organize accounts, shared files, and migration steps around your daily work.

A cloud project affects more than where files are stored. It touches sign-in, domain ownership, subscriptions, shared access, and the way people find their work. We map the current environment and the intended outcome before changing accounts or moving information.

A well-defined migration also needs a transition plan. The scope identifies which accounts and data are included, what the destination can support, how users will sign in, and which checks will confirm the move. Large or complex datasets, unsupported items, and third-party integrations are identified before the migration window.

SERVICE CAPABILITIES

What the work can include.

Your quote identifies the capabilities relevant to your request, the systems involved, and the checks to complete.

01

Microsoft 365 & Google Workspace setup

Assist with supported account, email, and collaboration configuration in an authorized tenant. Confirm administrator ownership, existing subscriptions, domain access, and the users who need the service before changes begin.

02

Email & account migration planning

Review source and destination accounts, data scope, sign-in changes, and service dependencies. Plan the sequence and communication needed to reduce disruption during the agreed migration window.

03

Cloud file organization

Help structure shared files around business access needs. Discuss folder or workspace ownership, internal collaboration, external sharing, and how users will find and maintain information after the initial setup.

04

Permissions & sharing controls

Review which people need access to which resources, then configure supported permissions within the agreed scope. Changes are checked with an authorized owner so tighter access does not unexpectedly block legitimate work.

05

Subscription & usage review

Compare the current account inventory and usage with the organization’s needs. Identify questions about unused accounts, overlapping services, and recurring costs; purchasing and cancellation decisions remain with the authorized account owner.

06

User transition & handover

Check agreed sign-in, email, and file-access tasks with the relevant users. Explain the new setup, the ongoing administrator responsibilities, and any items that require follow-up from the service provider or another vendor.

COMMON REQUESTS

See how the service fits.

Examples of the work you can discuss with us.

A business needs company email on its own domain

Confirm domain ownership, the selected email platform, account requirements, and existing services. Agree on setup and transition steps before changing mail routing or sign-in settings that could affect current communication.

Shared files are scattered across personal accounts

Identify the authoritative files, destination workspace, and business owners. Plan a controlled move with agreed permissions, then check that the intended users can find the right information without relying on a former employee’s account.

A team is moving to a different collaboration platform

Define the accounts, mail, files, and supported items to migrate. Map access needs and service dependencies, schedule the transition, and document exceptions instead of assuming every feature transfers unchanged.

FROM REQUEST TO HANDOVER

A clear delivery process.

  1. 01

    Map the current environment

    Review domains, user accounts, licenses, file locations, and any business-critical integrations.

  2. 02

    Plan and migrate

    Agree on a migration window, access permissions, backup needs, and checks before moving data.

  3. 03

    Help people settle in

    Explain the new setup, confirm access, and identify follow-up tasks for the authorized administrator.

What you can receive

The service record and handover follow the agreed work.

  • A defined setup or migration scope
  • Account, domain, and access dependencies
  • Agreed configuration and data-transfer work
  • Checks of the agreed user workflows
  • Administrator handover and follow-up items

Before the first conversation

These details help us recommend a useful next step.

  • Current platform, account count, and destination
  • Authorized tenant and domain administrators
  • Approximate mailbox or file volumes
  • Important integrations and a preferred transition window

PRICING & SCOPE

From $175

per account for migration

Subscriptions, larger data volumes, integrations, and work outside the agreed migration scope are quoted separately.

Request a written quote

Know the scope before you start.

Third-party subscriptions and licensing are separate unless included in your quote. JHProIT does not claim Microsoft or Google partner status.

We confirm the proposed work, required access, known costs, and any dependencies before paid work begins.

Compare published rates

YOUR QUESTIONS

More about cloud assistance.

What does migration from $175 per account mean?

It is the published starting rate for cloud migration per account. The quote identifies the source, destination, data volume, supported items, and checks included. Shared data, complex access models, integrations, and additional preparation can require separate work.

Are Microsoft or Google subscriptions included?

Third-party subscriptions and licensing are separate unless the quote explicitly includes them. Account ownership, renewals, and administrator responsibilities should be clear before the setup or migration begins.

Can everything move automatically?

Not necessarily. Platforms differ in their supported data, permissions, application features, and migration methods. We identify what is in scope, what needs manual preparation, and what cannot be transferred through the agreed process.

Will there be downtime during the change?

Some changes affect sign-in, mail routing, or access to files. The transition plan identifies the expected service window and dependencies. Users should know what changes, when to use the new service, and whom to contact about an issue.

Does file synchronization replace backup?

Synchronization helps keep working copies aligned, but it does not answer every retention or recovery requirement. If recovery from deletion, account loss, or a wider incident matters, discuss backup and restoration separately from the migration.