Service areas
Based in Covington, Kentucky, serving individuals and small businesses throughout Northern Kentucky and Greater Cincinnati.
COVINGTON, KENTUCKY
1930 Glenway Ave
Covington, KY 41014
Contact us before visiting or bringing in equipment so we can confirm arrangements.
Arrange an appointmentWAYS TO GET HELP
Many software, account, and configuration issues can be handled remotely when the device has an internet connection and you authorize access. Availability outside the local region is confirmed at booking.
Network setup and issues that require physical access may need a visit. We confirm address, travel arrangements, scope, and any additional charges before scheduling.
Discuss the symptoms first. We will confirm whether an on-site or arranged drop-off option is appropriate.
Start a conversation
Tell us what is getting in the way. We’ll help you choose a practical next step.
ARRANGING SERVICE
Suitable software, account, and device issues can be reviewed remotely when the equipment is online and you can authorize access. Share your location, device details, and preferred timing when you inquire.
Ask about remote supportTell us the service address, issue, equipment, and any building-access requirements. We confirm local availability, scope, scheduling, and any travel charge before a visit is arranged.
View the on-site rateContact us before visiting or delivering a computer. We confirm the diagnostic route, the accessories needed, relevant backup information, and the proposed handover arrangements.
Prepare for a repair