Individuals & home offices
Essentials
$49/ month
Up to 2 covered devices
Routine care and a clear route to help with everyday technology.
- Business-hours remote support
- Basic antivirus & firewall setup
- Monthly system health check
- Email support
PLANS & PRICING
Clear prices.
Defined support.
Choose help for a single issue, recurring support for your devices, or a project with a written scope. Start with the published rates below; we confirm the work and total before you commit.
ONGOING SUPPORT
Three ways to plan for your IT.
Monthly plan fees cover the devices and services listed in your agreement. Choose a starting point, then confirm the details in a proposal.
Small businesses & teams
Business
$149/ month
Up to 10 covered devices
More coordinated support, monitoring, and maintenance for a small team.
- Priority remote support
- On-site support by agreed scope
- 24/7 automated network monitoring
- Cybersecurity monitoring & patching
- 100GB cloud backup allocation
- Monthly reporting & reviews
Custom requirements
Enterprise
Custom quote
Agreed device & system inventory
A tailored engagement for more complex coverage, access, or service requirements.
- Custom support & escalation route
- Defined cybersecurity scope
- Backup capacity matched to your needs
- Quarterly strategy consulting
- Custom service levels available
Before you enroll
Confirm included support time, business hours, on-site work, onboarding, software licenses, and response commitments. Automated 24/7 monitoring is separate from staffed 24-hour support.
COMPARE COVERAGE
See the differences at a glance.
| Coverage | Essentials | Business | Enterprise |
|---|---|---|---|
| Covered devices | Up to 2 | Up to 10 | Agreed inventory |
| Support route | Business-hours remote support | Priority remote support | Custom support & escalation |
| On-site support | Quoted separately | Scope confirmed in proposal | Custom scope |
| Device protection | Antivirus & firewall setup | Monitoring & patching | Defined security scope |
| Cloud backup | Quoted separately | 100GB allocation | Capacity defined in proposal |
| Review cadence | Monthly health check | Monthly reports & reviews | Quarterly strategy consulting |
| Response commitments | Defined in your agreement | Defined in your agreement | Custom SLA available |
ONE-TIME SERVICES
Pay for the work you need.
Choose a single session or discuss a defined project. “From” prices are starting rates; the quote identifies the final work and cost.
Remote IT support
For a suitable remote troubleshooting session. Additional time or follow-up work is agreed before proceeding.
$65
per 30-minute sessionOn-site IT support
Scheduled local support. Visit scope and any travel or additional charges are confirmed before booking.
$95
per hourComputer diagnostic
Waived when you proceed with the recommended repair. The estimate explains how the fee is applied.
$49
diagnostic feeComputer repair
Replacement parts are quoted separately. Device condition, model, and repair complexity affect the estimate.
From $79
starting labor priceVirus & malware removal
The scope may involve cleanup or rebuilding. Backup, reinstallation, and account-recovery work are confirmed separately.
From $89
starting service priceHome / office network setup
Configuration scope depends on the space and equipment. Hardware, cabling, and building work are quoted separately.
From $150
starting project priceData recovery
Assess recovery from a device with non-physical damage. Physical media failures may require a specialist provider.
From $120
non-physical damage onlyCloud migration
The quote identifies the source, destination, data volume, supported items, and migration checks.
From $175
starting price per accountApplicable taxes, parts, subscriptions, travel, and any additional labor are identified in the quote. The free initial consultation is a discussion of your needs; diagnostics and technical work may be chargeable.
OPTIONAL SERVICES
Add the coverage your situation needs.
Additional cloud backup storage
$10
per 100GB / month
Capacity and compatibility confirmed for your selected backup service.
Discuss this optionEndpoint detection & response
$25
per device / month
Enhanced protection for agreed, supported endpoints. Product and deployment scope are confirmed first.
Discuss this optionSecurity awareness training
$75
per session
Session format, audience, topics, and any phishing-simulation scope are agreed before scheduling.
Discuss this optionA QUOTE YOU CAN REVIEW
The price should explain the work.
Before authorization, your proposal should connect the deliverable to the equipment, access, timing, and cost involved.
- Share your needsDescribe the issue, devices, location, and preferred timing.
- Review the proposed scopeConfirm included work, exclusions, dependencies, and charges.
- Approve before work beginsAgree on scheduling and the person authorized to approve changes.
PRICING QUESTIONS
Understand the details before choosing.
Are the monthly prices per device or per plan?
The published Essentials fee is $49 per month for up to two covered devices; Business is $149 per month for up to ten. These are plan fees, not a per-device price. The covered inventory and the support included are confirmed in the agreement.
Does a managed plan include unlimited labor or projects?
No unlimited labor or project allowance is published. The proposal defines support time, service hours, covered systems, on-site work, and exclusions. Migrations, office moves, new hardware, or other projects may be quoted separately.
How is the diagnostic fee applied?
The computer diagnostic fee is $49 and is waived when you proceed with the recommended repair. Review the written estimate for the repair labor, applicable parts, and how the diagnostic fee is handled.
What does the Business backup allocation include?
Business lists 100GB of cloud backup. Confirm the selected backup service, the data and devices covered, capacity allocation, retention, and restore responsibilities in the proposal. Additional published capacity is $10 per 100GB per month for the selected service.
Can I enroll or pay directly on this page?
Plan selection starts a conversation about coverage and a written proposal. It does not create a subscription or charge a card. Payment methods, timing, and any deposit are confirmed for the engagement.
How do I change or cancel a plan?
The published policy allows plan changes or cancellation with 30 days’ written notice, subject to your agreement. Check any authorized third-party commitments or outstanding work. See Cancellation & Service Warranty for the request process.
Start a conversation
Find the right starting point.
Tell us about the work, the devices, and your priorities. We’ll help you choose the appropriate service and scope.