Covington, KY · Northern Kentucky & Greater Cincinnati
Get support(407) 335-1296

DATA BACKUP SOLUTIONS

Backup is only useful when you can recover.

Plan and configure local or cloud backups around the files, devices, and recovery needs that matter to your household or business.

Plan for recovery before you need it.

An external storage drive beside a laptop

THE WORK IN CONTEXT

Data Backup Solutions.

A synchronized folder is useful, but it does not answer every recovery question. Accidental deletion, device failure, ransomware, and account loss all call for a deliberate backup and recovery plan.

The first backup question is what you need to recover. A folder of documents, a working computer, and a shared business application have different requirements. We identify the agreed data and systems, how often they change, and the disruption that lost access would cause.

That scope guides the destination, schedule, retention, access, and validation work. A recovery test checks whether selected information can be restored through the agreed process. It also exposes dependencies, such as account access, storage capacity, or a replacement device, before a real recovery is needed.

SERVICE CAPABILITIES

What the work can include.

Your quote identifies the capabilities relevant to your request, the systems involved, and the checks to complete.

01

Backup scope & recovery planning

Identify important data, its locations, the people who own it, and what successful recovery would mean. Discuss acceptable lost work and downtime in plain language so the backup design supports the actual need.

02

Local backup configuration

Configure an agreed local backup destination and schedule on supported equipment. Consider capacity, access, availability, and the handling of removable media rather than relying on a drive that is rarely connected.

03

Cloud backup setup

Review supported cloud backup options and the required account ownership, storage, and access arrangements. The quote identifies licensing and capacity, with attention to what data is included and what remains outside the service.

04

Scheduling & retention

Agree on backup frequency and how long selected versions are retained within the chosen product. Retention needs, available capacity, bandwidth, and recovery expectations should be considered together.

05

Backup status & exception review

Define how backup failures or warnings will be noticed and who is responsible for acting on them. Initial configuration does not by itself establish ongoing monitoring; recurring checks must be included in the support scope.

06

Restore testing & recovery notes

Perform the agreed restoration check and record useful steps, dependencies, and limitations. A file-level test and a full-system recovery are different activities, so the validation scope should match what was purchased.

COMMON REQUESTS

See how the service fits.

Examples of the work you can discuss with us.

Important files exist only on one laptop

Identify the folders and applications involved, review local and cloud options, and agree on a backup routine. Test recovery of selected files and explain which data still falls outside the configured backup.

An office has backups but has never tested them

Review the product, destinations, status, retention, and owner access. Choose a restoration test appropriate to the scope, then document the result and any gaps that need attention before a larger recovery can be trusted.

A team needs clearer recovery responsibilities

Record who checks backup status, who can authorize a restore, and which accounts or vendors are required. Connect these responsibilities to the managed service scope and to changes in devices, people, or data volume.

FROM REQUEST TO HANDOVER

A clear delivery process.

  1. 01

    Define what needs protection

    List important data, the systems that hold it, and the amount of downtime or recent work you could tolerate losing.

  2. 02

    Set up backup routines

    Agree on storage destinations, frequency, access, and retention within the selected service.

  3. 03

    Test a restore

    Check the agreed restore process and document what is covered, what is excluded, and who owns follow-up actions.

What you can receive

The service record and handover follow the agreed work.

  • A list of data and systems covered by the backup scope
  • Approved destination, schedule, and retention settings
  • An agreed restoration check and its result
  • Recovery steps and account-ownership dependencies
  • Responsibility for ongoing checks and exceptions

Before the first conversation

These details help us recommend a useful next step.

  • Where the important data is stored
  • Approximate data volume and how often it changes
  • Any existing backup product and recent results
  • Recovery priorities and the authorized data owner

PRICING & SCOPE

Scoped quote

backup setup & restore testing

Additional backup capacity is $10 per 100GB per month for the selected service. Recovery from non-physical device damage starts at $120.

Request a written quote

Know the scope before you start.

Recovery depends on the availability and condition of the backup. Coverage applies only to the data and systems listed in the agreement; no recovery outcome is guaranteed.

We confirm the proposed work, required access, known costs, and any dependencies before paid work begins.

Compare published rates

YOUR QUESTIONS

More about data backup solutions.

How is backup setup priced?

Backup setup and restoration work are quoted by the data, systems, destination, and validation required. The Business managed plan lists 100GB of cloud backup. Additional published storage is $10 per 100GB per month, subject to the selected service and agreement.

What is the difference between backup and recovery?

Backup creates recoverable copies according to the chosen product and settings. Recovery uses those copies to restore selected information or systems. Configuration, ongoing checks, retention, and restore testing all affect what can be recovered when needed.

Do you guarantee recovery of every file?

No. Recovery depends on the condition and availability of the backup, the supported product, access, retention, and the agreed scope. Data that was never included or no longer exists in retention cannot be promised as recoverable.

Is data recovery from a damaged computer the same service?

No. Retrieving files from a failed or damaged device is different from restoring a configured backup. Non-physical data recovery has a published starting rate of $120; physical media damage may need a specialist provider.

Who watches for failed backups after setup?

The agreement must identify the owner of ongoing checks and alerts. A one-time setup does not automatically include continuous monitoring. If you want recurring review, discuss the covered devices and backup tasks within a managed plan.