Covington, KY · Northern Kentucky & Greater Cincinnati
Get support(407) 335-1296

Service messaging

Service updates.
Your choice.

Understand what optional service texts cover and how to control your communication preferences.

Messages connected to a service you request.

Where offered, JHProIT service texts cover appointment confirmations, reminders, support updates, and information about work you requested. This is a service-notification program, not a promotional mailing list.

Providing a phone number with a service inquiry does not enroll you in recurring texts. Enrollment requires a separate affirmative choice. You can request service without agreeing to SMS.

Message frequency varies with your appointments and support activity. Message and data rates may apply. Text delivery depends on the carrier and is not an emergency support channel.

YOUR PREFERENCES

A separate choice to receive texts.

Online SMS enrollment is not currently available. For questions about service communications, call (407) 335-1296.

Read the SMS Terms and Privacy Policy before choosing to enroll.

No number is subscribed merely by visiting this page. A general contact request is separate from a messaging enrollment request.

STAY IN CONTROL

Help, opt-out, and mobile privacy.

01

Opt out

Reply STOP to the number sending JHProIT service messages. You may receive one confirmation. You can also contact support to request removal.

02

Get help

Reply HELP to the sending number for program help, or call (407) 335-1296. Include the concern without passwords or unnecessary personal information.

03

Protect your number

Mobile numbers and SMS consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes. Delivery providers may process data on our behalf.

COMMON QUESTIONS

Before you enroll.

Does opting out cancel my IT service?

No. Texting preferences and the underlying service agreement are separate. You can continue to call us or use the communication route in your service agreement.

Will I receive advertising?

The service program described here covers messages about requested services. It does not authorize unrelated marketing texts.

Does this page verify my phone number?

No. This page describes and, when enabled, accepts a request for service-text consent. It does not prove ownership of a number or provide one-time verification codes.

Why might I not see an enrollment form?

Enrollment is shown only when online submission and the service messaging enrollment process are enabled. You can still contact support by phone.