Covington, KY · Northern Kentucky & Greater Cincinnati
Get support(407) 335-1296

Policies

Website Technology & Cookies

A straightforward explanation of the technology used on this website.

Last updated: October 5, 2026

Cookies & tracking

This website does not include advertising trackers, analytics scripts, third-party social embeds, or a newsletter tracker. It does not intentionally set cookies or use local storage. Core content and navigation work without accepting optional cookies.

Photos, video & fonts

Photography and video are served as local site assets. The site uses system fonts, so it does not request a font from a separate provider. The landing globe is an original illustration rendered locally in your browser, with pause and rotation controls. Reduced-motion and data-saving preferences start with a still globe. The alternate infrastructure film loads only when you choose it; it plays silently where your browser allows it and has a visible pause control. Other videos play when you choose. Media credits link to external sources only when you choose to follow those links.

Service inquiry form

When online submission is unavailable, the form prepares a summary in your browser for you to use when calling us. Nothing is sent by preparing or copying that summary. If online submission is enabled, the form sends your information to our service endpoint for delivery to our support mailbox. Input is not intentionally stored in your browser between visits.

Hosting & technical logs

The hosting provider processes requests needed to serve and protect the website. These may include IP address, browser information, request time, and URL. Provider-level security controls may change independently of the page design.